Privacy Policy
Last updated: April 1, 2025
Woodlands Software Co, LLC (“WSC,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the information we process while delivering data integration services to our clients.
By using our services or client portal, you agree to this policy.
Who We Are
Woodlands Software Co, LLC is a Texas-based company providing integration services for electronic data interchange (EDI), data mapping, transformation, validation, and reporting. We work with clients to automate and manage B2B data flows.
Contact:
📍 The Woodlands, Texas
📧 info@wdlnds.com
Information We Handle
We process and transmit data on behalf of our clients, including:
-
Business documents (e.g., purchase orders, invoices, shipping notices)
-
Structured data exchanged with client systems and trading partners
-
Contact information of authorized users
-
System access credentials (for implementation/testing)
-
Metadata like transaction sizes, timestamps, and usage logs
How We Use Your Data
We only use your data to:
-
Deliver and support EDI and integration services
-
Maintain and improve system performance
-
Provide client-facing reporting and traffic analysis tools
-
Generate usage-based billing
-
Assist with troubleshooting and support
We do not use your data for marketing or unrelated analytics.
Reporting Tool
Clients have access to a secure reporting tool to:
-
View and download processed transactions
-
Monitor monthly usage
-
Track integration performance
Access is granted only to authorized users. All access is logged for audit purposes.
Data Protection & Security
We take data privacy seriously. Protections include:
-
TLS-encrypted data transfers
-
Secure cloud infrastructure
-
Access control and internal audit policies
-
No unauthorized third-party sharing
Data Ownership & Retention
Clients retain full ownership of their data. We act only as a service provider.
Retention periods:
-
Transaction data: Up to 180 days
-
Usage and billing logs: Up to 12 months
-
Client portal access logs: Up to 12 months
Custom retention or early deletion requests are supported.
Your Responsibilities
Clients are responsible for:
-
Ensuring lawful use of WSC services
-
Managing portal user access responsibly
-
Notifying WSC of any applicable data regulations or restrictions
Changes to This Policy
We may update this policy occasionally. Significant changes will be communicated via email or client portal notice.
Contact
📧 Email us at info@wdlnds.com